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J.A.G. prides itself that any request for books, low vision aids, equipment, apparatus, tests, etc., can be met (if still in print) no matter what source or part of the world the item originates from. It can also provide 'one off' pieces of equipment/apparatus... all that is required is a sketch plan and details of what is required and why.

The staff are particularly interested in children who are only classed as having learning difficulties or behavioural problems, but who may have an undiscovered visual dysfunction that is the cause of their problems or make them worse. A functional vision assessment kit and manual has been produced, to assist teachers who may have children with such problems in their classrooms.